1. How long will my order take to arrive?

We dispatch orders within 24–48 hours. Delivery usually takes 3–7 business days, depending on your location.

2. Do you offer size exchange?

Yes! We offer a 7-day size exchange from the date of delivery, subject to our Size Exchange Policy. The item must be unused, unwashed, with all original tags attached.

3. Can I return my order?

At the moment, we offer size exchange only. Returns for refunds are not available unless the product is damaged, defective, or you receive the wrong item.

(Only include this if it matches your actual policy.)

4. How do I request a size exchange?

Email us at support@avantara.in (or your customer support email) with:

  • Your order number
  • The size you'd like
  • Photos if requested

We'll guide you through the exchange process.

5. How do I know which size to order?

Each product has a Size Guide on its product page. If you're between sizes, we generally recommend choosing the larger size for a more comfortable fit.

6. Are the colours exactly the same as shown?

We photograph our products carefully, but slight colour variations may occur due to different screen settings and lighting conditions.

7. Do you offer Cash on Delivery (COD)?

Answer this based on your store:

  • If yes: Yes, Cash on Delivery is available for selected PIN codes.

8. What payment methods do you accept?

We accept:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • COD 

9. How can I track my order?

Once your order is shipped, you'll receive a tracking link by email and/or SMS.

10. How can I contact Avantara?

You can reach us through:

11. Do you ship across India?

Yes, we deliver to most locations across India.

12. What if I receive a damaged or incorrect product?

Please contact us within 48 hours of delivery with your order number and clear photos video while opening the package. We'll resolve the issue as quickly as possible.